Rayffayzen Bank Avalʹ

І все наче добре, але я не можу зрозуміти одного -є три каси, три столи де сидять менеджери, чому на обідню перерву потрібно закривати банк? Невже половина працівників не може обідати з 13:00 до 14:00, а друга половина з 14:00 до 15:00. Що стосується самого відділення, то все без претензій, але дуже довго, надто повільні касири.

Highly incompetent staff. Provide us neither with required explanations nor redirected to a person who can consult us. We opened an account, made a card for accepting SWIFT payments in US dollars. The guy assured us that everything would be fine, that they do have clients with similar requirements etc. I pricked up in the beginning when the guy started answering something like: "I'm not sure..", "I guess it must be done... But I have doubts", "Oh, to be honest I don't know...". I wasn't asking about rocket science, just specifying question about their services. They gave us wrong (not full technically) requisites. Lost our payment three times in a row and continued to feed us with a classic: "wait for 5 bank days and call our support centre". Girls from their call center were sweet but useless. We were forced to bother sender side, ask to make a payment after payment, call his bank while sending money. And we knew the transfer had been rejected almost immediately. So why playing that 5-days game and wasting our time? Finally, after a month of headache, the situation was resolved - we changed our bank and successfully obtained money.

Один з кращих банків і найменш завантажений, рекомендую

Звичайне, маленьке відділення банку, приємне обслуговування.

Велике центральне відділення